QUERY RESPONSE SERVICE

A Distributed Information Centre (DIC), as a network partner of the Environmental Information System (ENVIS) was established in CPCB with a Memorandum of Understanding reached and signed between the Ministry of Environment & Forests, Government of India and CPCB. Query response service (QRS) is the regular activity of the ENVIS centre. Queries are received from the schools, colleges, NGO's consultants and technical institutions, government organisations in the field of air pollution, water pollution, noise pollution, solid/hazardous waste, consultancy and mass awareness. During the year, more than 200 queries were received and answered. In addition to queries through letters, a lots of queries are received in the form of telephonic conversations, fax massages and e-mail. These queries are also entertained and answered.